Test Assurance Lead

Full Time Permanent

Manchester Jobs Board

About the DCC

At the Data Communications Company, we believe in making Britain more connected, so we can all lead smarter, greener lives. We’ve built the secure infrastructure that’s supporting the mass roll-out of smart meters across the country. Our universal, secure network will be in 30 million homes and small businesses, making it the largest network in Britain. So it’s a truly exciting time to join us. You’ll be part of a team that’s supporting the country’s transition to a low-carbon economy, and helping to ensure an affordable, secure, and sustainable energy supply for the future.

Operating independently of its parent company, Capita plc*, the DCC is a Disability Confident Committed Employer. We’re directed by the Department for Business and regulated by OFGEM. We collaborate with the Government and leading telco and utility industry service providers to help protect consumers and give them better energy choices. A finalist in the Top Workplace Awards in 2018, we reward professionals who thrive in an environment of change and innovation. Watch this  video and if it ignites your interest, apply below.


The DCC Test Assurance and Governance practice sits within the Service Delivery function which is responsible for managing DCC’s end-to-end delivery through a structured governance process, on time, within budget and to the required standards for successful in-life operations.

The Test Assurance and Governance function practice is responsible for assuring and governing the significant technical testing undertaken by our Service Providers across the DCC ecosystem, up to the point of delivery to the User Testing and Live environments.


The Test Assurance Lead will:

Act as a key point of contact with the programme and project management in relation to Test Assurance activities, encompassing all the Non-functional and Functional testing. 

Lead the assurance activity confirming the solution / services can be implemented, are operationally fit for purpose, do not adversely impact existing services, operates within the wider IT infrastructure and are fit for the User environment and Live service. 

Develop the Test Approach and determine test assurance resource requirements in conjunction with the Test Assurance Manager. 

Direct the activities of Test Assurance resources in respect of the Test Assurance activities for a specific project/programme. 

Act as a key contact with DCC’s Service Providers on testing-related matters. 

Agree how the detailed testing will be undertaken, evidenced and reported by the Service Provider. 

Assure test completion through witnessing tests and inspecting test results. 

Where required, will provide analytical support to other areas of the Test Assurance function.

Key Accountabilities

Lead the DCC’s engagement with the Programmes/Projects and Service Providers on relevant testing matters. 

Establish the scope and agree the detail of testing undertaken by the Service Provider. 

Analysis of test evidence to confirm that established criteria have been met. 

Production of high-quality routine and ad-hoc reports. 

Timely escalation of issues to the appropriate members of the Test Assurance leadership team. 

Line management of assigned Test Assurance Analyst resources.

Skills and Experiences Essential

A test professional with a minimum of 8 years’ relevant testing experience. 4+ years of which, will be at test manager / lead level 

The ability and experience to rapidly understand complex functionality and architectures 

In-depth understanding of testing standards and processes, and how these apply to a service provider 

Ability to:
scope the required system testing
define the associated business scenarios
assess the test programme and plan proposed by the Service Provider
witness tests and inspect test results
Excellent analytical skills: able to identify exceptions to the agreed test approach, propose alternative solutions and appropriate responses 

Strong communications skills: written and verbal with good presentation and persuasion skills, able to present technical issues to a non-technical group 

Approachable, with strong interpersonal skills and a collaborative approach to working

Skill and Experiences Desirable:

Experienced in using test tools such as Jira and test management tools (such as HP ALM) to manage test execution and reporting 

Familiarisation with firmware testing, Incident Management Systems 

Knowledge of the GB telecoms or energy industry, in particular smart metering 

ISEB, ISTQB or equivalent certification

What's in it for you ?

A competitive basic salary Annual Bonus 25 days’ holiday (rising to 27) with the opportunity to buy extra leave. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more. Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. Whilst this is currently a role working from home when times allow you will be expected to work from our office location with the possibility of working from home at least 1 day per week. You will get the chance to follow your chosen career path anywhere in Capita. You will be joining a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we will provide the support you need to do just that. Our purpose is to create a better outcome for you.

‘Apply now’ to complete our short application, so that we can find out more about you. Your application will be carefully considered where you will hear from us regarding progress and feedback on your application. 

The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do deliver. Our purpose is to create a better outcome for you

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