Reception Manager

Full Time Permanent

Manchester Jobs Board

Reception Manager
My client a Commercial Property Developer are seeking a Reception Manager to manage a new commercial asset in excess of 120,000 sq ft. You will manage new and existing tenants, building strong relationships and seeking opportunities to discuss objectives and assess any other needs or wants within the building.
The Reception Manager will pro-actively deliver front of house offering to give a seamless, warm, and efficient customer service to all. Conduct quality-control building/space walkthroughs to note immediate issues, pre-empt potential future issues, and identify areas for improvement.
Log and monitor maintenance activity and follow up through to completion to ensure timely execution of expected standard. Assist with move-in and move-out tenant schedule by collaborating with the Building Manager and new tenant contact.
Be a main point of contact for the tenants for all building related issues or occurrences. Create and maintain strong relationships with the wider building team to create seamless service and unified approach to delivery.
Identify the needs of potential and current tenants and recommend tailored solutions responsive to their needs. Lead and deliver customised and individual tours based on research and knowledge of potential tenants’ businesses and needs.
Be competent to speak confidently of service offering and space attributes. Work on community initiatives designed to develop connections between tenants, including tenant introductions, curating events, and event follow-ups.
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