Employee Engagement and Retention Manager

Full Time Permanent

Manchester Jobs Board

What we look for in our Engagement and Retention Manager

* The passion and drive to maintain, strong, positive relationships with our CAREGiving team and motivate them to achieve their full potential

* Confident and self motivated team player with the ability to prioritise workload

* Works well under pressure

* Experience of retention and engagement methods

* Line management experience and confident performing spot checks and supervisions

* Flexible approach to working hours and willing to participate in on call duties as required (approx. 1 evening per week and monthly- 1 day plus 1 evening during the weekend

* Good basic understanding of employment law and HR processes and procedures

* Excellent presentation skills

* Good working knowledge of IT systems with experience of MS office or Google suite

The primary duties of the Engagement & Retention Manager include:

* Effectively manage the team of CAREGivers though a range of HR activities including appraisals, supervisors, performance and absence reviews

* Responsible for support and management of field care supervisors

* Monitor staff welfare, morale and wellbeing

* Own reward and recognition programmes

* Overall responsibility of employee files to ensure compliance

* Keep up to date on Industry trends and best practice

* Collate useful weekly content from CAREGiver activities to support marketing / recruitment campaigns

* Oversee and manage all aspects of training activity ensuring compliance with franchise standards and regulatory requirements

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